Legal information
Privacy Policy
Personal data management
Fratelli Pozzi S.r.l. pursuant to Legislative Decree 30 June 2003, n. 196 - Privacy Code (hereinafter "Code") modified and updated by Legislative Decree 101/2018, articles 4, n. 7), 13, 14 and 24 of EU Regulation no. 679 of 27 April 2016 relating to the protection of natural persons with regard to the processing of personal data, as well as the free circulation of such data (hereinafter, "Regulation" or "GDPR"), informs you that in carrying out its activity it pays maximum attention to the security and confidentiality of the personal data of its users.
The Company is therefore the data controller of the personal data collected on this website. The Regulation was born with the intent to harmonize the legislation of the European Union, guaranteeing greater control over how personal data is processed. Following its entry into force, which took place on May 25, 2018, the Company has undertaken a path of adaptation of processes and internal policies in the protection of all information that our Company will come into possession of. This statement describes what types of information we collect, how it is used, what we share with other organizations, how rights regarding information in our possession can be exercised and how to contact our company.
What information is collected
- Contact Data: information relating to name, place and date of birth, tax code, billing address, delivery address, email address and phone numbers;
- Financial Data: bank account and payment card details collected solely for the purpose of managing the commercial part;
- Transaction Data: details of payments to and from the customer/supplier and other details of products and services that are purchased or sold;
- Profile Data: purchases or orders made, any social profiles, preferences, feedback, communications and responses to internal surveys and your password and username (customer portal, where present);
- Special Categories of personal data: sensitive (e.g. health data, political, religious beliefs..) and judicial (criminal and administrative convictions);
- Marketing and Communication Data: preferences for receiving marketing communications and from third parties and communication preferences;
- Website Usage Data: information relating to how you use the site, open or forward our communications, including information collected through cookies (you can find our Cookie Policy that regulates the details);
- Technical data: include the IP address (Internet Protocol), access data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technologies on the devices used to access company websites.
How we use the information collected
Only the information necessary for the purpose for which it was collected is processed. You are given the opportunity not to receive marketing communications from us (consent can be withdrawn at any time). No "unwanted" emails or communications are sent and data is not shared with third parties, except to fulfill the purchase or sale contract.
Personal data is used exclusively for the purposes and legal bases indicated in the following table:
| Purposes for processing | Legal bases for processing |
|---|---|
Operational management and purposes strictly connected to this for access to the Website, processing is necessary for access to Your Personal Area; Contract execution, satisfaction and completion of orders and purchases; Registration of a new customer, necessary to create and manage your customer account and provide services to the user; Provide product technical support; Provide training courses for the user and certifications to customers. | Fulfillment of contractual obligations. |
Customer Satisfaction surveys, use of Your contact data to conduct surveys aimed at measuring the level of satisfaction of the service provided, therefore measuring the interest of customers and suppliers and improving our products, services and website; Understand traffic flow on our Website and provide a better experience by understanding our customers' needs; Display more meaningful and relevant advertisements on the Website. | Consent – which can be withdrawn at any time. Failure to provide it does not affect contractual relationships. |
Marketing and advertising communication, aimed at informing You about promotional sales initiatives, products or services that may be of interest, carried out through automated contact methods (email, sms and other mass messaging tools, etc.) and traditional contact methods (e.g., phone call with operator) or for market research and statistical surveys; Provide information about our company and our products and services. Processing is necessary to support legitimate commercial interests in managing our business. | Consent – which can be withdrawn at any time. Failure to provide it does not affect contractual relationships. |
| Prevention and detection of fraud, money laundering or other crimes or to respond to a binding request from a public authority or regulatory body. | Legitimate interests and legal obligations. |
How we share information
We do not sell your information to third parties. Your data may be accessed by duly authorized employees, as well as external suppliers, appointed, if necessary, data processors, who provide support for the delivery of services.
Data transfer
Your personal data may be transferred and stored in countries outside the European Economic Area (EEA) for the purposes described above. When we transfer your personal data outside the European Economic Area, we will ensure that adequate protection measures are taken to protect the privacy and integrity of such data, including European Union model clauses under Article 46 "Transfer subject to adequate safeguards".
How long we retain information
We will not retain personal information in an identifiable format for longer than necessary. For customers or suppliers, we will retain personal information for a longer period than processing potential customers/suppliers.
In the case of an ongoing relationship (e.g. a customer), we retain personal information for 10 years from the date of the last transaction made, in order to establish, bring or defend any legal claims.
Your rights
The Data Subject may exercise their rights, as provided for in Articles 15-23 GDPR in particular:
- Request a copy of the information we have in our possession;
- Correct and update your information;
- Withdraw consent;
- Right to object and request deletion of data or limitation of use;
- Right to data portability;
- Right to file a complaint with the competent supervisory authority (Privacy Guarantor).
Contacts
You can exercise the above rights and/or manage information by contacting us at the following addresses:
Mail: via Leonardo Da Vinci, 37 Caravaggio, 24043 - (BG)
E-mail: fllipozzi@fllipozzi.it
Changes to this policy
This Policy is in effect from May 25, 2018. Fratelli Pozzi S.r.l. reserves the right to modify its content, in part or completely, also due to changes in Privacy Legislation. Fratelli Pozzi S.r.l. will publish on the Site the updated version of this document, and from that moment it will be binding: therefore you are invited to visit this section regularly.
Data controller: Fratelli Pozzi S.r.l. with registered office at via Leonardo Da Vinci, 37 Caravaggio, 24043 BG – VAT 00215550161.